FAQ for Assist For Impact
Getting Started
Q: Who do you work with?
A: I primarily support nonprofits, charities, and mission-driven organizations, but I’m also open to working with small women-led businesses that need reliable admin support.
Q: Where are you based, and do you work with international clients?
A: I’m based in Central European Time (CET) but work with clients across Europe, the UK, and the USA. I adjust my availability to accommodate different time zones.
Q: How do we start working together?
A: Reach out via email, send me a message via the form above or schedule a consultation with me, and let's discuss your needs. If we’re a good fit, I’ll outline the next steps, including service agreements and scheduling.
Services & Support
Q: What kind of tasks can you help with?
A: I provide:
Administrative Support – emails, scheduling, document organization
Database & Website Maintenance – keeping systems running smoothly
Creative & Outreach Support – Canva, newsletters, and social media
If you need something specific, feel free to ask!
Q: Do you offer one-off projects or only ongoing support?
A: My main focus is ongoing support packages, but I’m open to discussing one-time projects if they fit my expertise.
Pricing & Payment
Q: What are your rates?
A: I offer three monthly packages, each with a lower hourly rate for larger commitments. You can find the full pricing details on the [Rates page].
Q: How do payments work?
A: I invoice clients monthly. Payments can be made via Wise.
Q: Is there a minimum commitment?
A: Yes, I work on a monthly basis to provide reliable and structured support. If you need flexibility, let’s discuss the best option for you.
Other Questions
Q: How do we communicate?
A: I primarily use email, WhatsApp, and Zoom/Google Meet for check-ins and updates.
Q: What happens if I need to pause services?
A: I understand things change! I ask for at least 30 days’ notice if you need to adjust or pause our work.
Q: Why hire a virtual assistant instead of an in-house employee?
A: Hiring a VA saves you money on office space, benefits, and payroll taxes. You only pay for the hours you need, making it a cost-effective choice—especially for nonprofits with limited budgets.
Read more abut this here.